Artificial Intelligence is a buzz now a days. It’s a new way of working in businesses. In this blog we are going to look at how you can solve your business problems with AI.
In my previous blog I have mentioned what is AI, you can read it from following link.
Decoding Artificial Intelligence Hype
Is it really going to take your job away? As on date answer is no. But yes the way of working will change with AI. Your work will be more smart with the help of AI. So if you adopt AI in your work, you will be more productive and more smart.
Identify the Problem
Before you can apply AI to solve your business problems, first you have to identify the problem. You also have to identify the cause of problems. For example here are some common problems faced by businesses.
- Too much customer service requests coming to support department
- How to recommend products to your customers
- Why expenses are too high
- Where are the inefficiencies in the process
- Forecast their earnings, sales etc.
All these problems can be solved using the AI. Here are some examples.
Use BOTs to Handle Queries
You are getting too much queries and support requests for customer support department. But you don’t have enough staff to handle it. You can use AI powered Chatbots that can talk like human to respond to those queries. This way you don’t need much support staff. It’s needed only when your BOT is not able to answer. Here are some information on Chatbots.
Things to know before you work on Chatbot
Use BIG data analysis
You can solve problems like product recommendations, forecast earnings, identify expenses using big data analysis. For example if you have record of user’s buying history of last 4 years. Based on that you can easily recommend products to users. BIG data analysis plays an important role in identifying the inefficiencies in processes.
Use Machine Learnings to Automate Processes
Most striking example here is Self driving cars by Google, Uber and Lyft. Using machine learning, one can automate processes of businesses. Machine Learning along with NLP (Natural Language Processing) can be used to understand the data and based on that take some actions. That gives an automation edge to your business processes.
Using Image Processing to Identify Anomalies
Sometimes we humans are not able to catch the things in details. For example if there are minor problems in images, a human may not be able to identify it but if there a program to do image processing it will surely identify the issues. There is a wide scope of image processing in healthcare and medical industries. These are the fields where precisions are required and there is no chance of error.
There are many other ways Artificial Intelligence can solve the business problems. It’s a future. Businesses who does not adopt AI, may have tough time for sure.
